At MarkOpp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-Powered Market Opportunity Analysis Platform.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account or create a profile
  • Use our analysis services and submit business information
  • Contact us for support or inquiries
  • Subscribe to our newsletter or marketing communications

The information we collect may include:

  • Personal identification information (name, email address, phone number)
  • Business information (business name, address, GST number, website)
  • Payment information (processed securely through third-party payment processors)
  • Analysis data and business insights you provide

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate market analysis reports and insights
  • Process payments and manage your account
  • Communicate with you about your account and our services
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to legal requests
  • To protect our rights, property, or safety, or that of our users
  • With service providers who assist us in operating our platform (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and personal data
  • Opt-out of marketing communications
  • Request a copy of your data

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.